Cancellation policy

Some items in our store may be available to you as a subscription, pre-order or try-before-you-buy. This cancellation policy details how you can change or cancel such purchases.

Pre-orders
When you purchase a pre-order item, you are purchasing an out-of-stock or soon-to-be-released item that has not yet arrived. We may not charge any payment or only a partial deposit at checkout, but store your payment method and then complete and charge the full or remaining amount at a future date.
You can cancel a partially paid pre-order that has not yet been completed. If the order has been completed, you cannot cancel it, but you can request a full or partial refund. For more details on returns and refunds, please refer to our Returns Policy.
Try-before-you-buy
When you purchase a "try-before-you-buy" item, we will authorize your payment method before completing your order. You will have a certain amount of time to decide whether to keep the item. If you do not return the item after that period, we will charge your payment method for the full amount.